As the COVID-19 outbreak begins to impact Minnesotans, TruStar has made the difficult decision to close all branch lobbies effective March 18 until further notice. Branch drive-thrus, ATMs, and night deposit boxes will remain open. We have always taken our responsibility to protect the well-being of our people and community seriously. It was with that responsibility in mind that we made this decision.
Following guidance from public health authorities, we understand that practicing social distancing and reducing dense public gatherings as much as possible is critically important at this time. This is truly a global effort that requires all of our participation in the collective fight against COVID-19.
During this time, we remain committed to serving our members through channels including telephone, online chat, and secure messaging. Your TruStar accounts can be accessed online, through our mobile app, and at any one of our ATMs. Features such as Mobile Deposit and TruPay are free to use anytime.
We will continue to monitor the situation and provide updates as necessary. If you have any questions, please reach out to us at 800-887-0220.
Thank you for your membership. We look forward to continuing to serve you through this challenging time.
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