Two men shaking hands


Be a part of something bigger.

At TruStar Federal Credit Union, we are committed to having a positive culture and environment where our employees are engaged in their roles, feel as if they are contributing and making a difference every day.

Our Mission

To enrich the lives of our members and the communities in which they live and work.

Core Values

  • Commitment to our members
  • Commitment to our community
  • Doing what is right.

Aspired Values

To seek and embrace change and communicate in an open and clear manner.

Interested in joining our team?

Resumes can be submitted by email to or mailed to:
TruStar Federal Credit Union
Attn:  Human Resources
601 4th Street
International Falls, MN  56649

Business Services Specialist

TruStar Federal Credit Union is accepting applications for a full-time Business Services Specialist at the
International Falls office.  Interested candidates should submit their resume to Human Resources at
by 5:00 p.m. Wednesday, October 19, 2022.

Responsibilities include providing clerical support for loan and other business services activities.  Obtains and records commercial loan information and documentation.  Assists members and potential members with their financial needs, opens new accounts, processes account transactions, and resolves problems.

Essential functions and responsibilities include:

  • Reviews loan application/preliminary documentation after loan officer approval.
  • Generates documents based off information provided.
  • Gathers additional data needed for underwriting, including but not limited to, income/assets/credit, valuation, title work, and appraisal.
  • Prepares commercial loan modifications.
  • Handles correspondence with members and lender for various situations throughout process - appraisal, docs to sign, etc.
  • Maintains and applies a comprehensive knowledge and understanding of all credit union products, services, policies, and procedures.  Assisting others with questions about business services and required documentation.
  • Assists and educates commercial members with selecting the products and services that best meet their needs and recommend other complementary services to provide member satisfaction, increase product penetration, and promote the credit union.
  • Performs other job-duties as assigned.
TruStar Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

TruStar Federal Credit Union
Attn:  Human Resources
601 4th Street, Int’l Falls, MN 56649

Book icon  Health & Wellness

  • Two low-cost medical insurance options
  • Two dental Insurance options
  • Vision insurance
  • Optional life insurance (employee, spouse, and child(ren)
  • Long term disability
  • Accident insurance
  • Critical illness
  • Health Savings Account (HSA)
  • Flex Spending Account (Health FSA, Limited FSA, Dependent Care)

Briefcase icon  Time Away From Work

  • Paid Time Off (PTO)
  • Paid Time Off for volunteer hours
  • Minnesota conference leave
  • Funeral/Bereavement paid leave
  • Jury duty paid time
  • Paid federal holidays

gift icon illustration  Employer Contributions

  • 401k employer contribution of 5% and 10% after 15 years
  • Employee loan and membership savings
  • Employer paid Short Term Disability
  • Employer paid preventative dental insurance
  • Employer paid employee group life insurance for $25,000

Supportive Leadership              

Communication, transparency, respect, and diversity matter here.  President/CEO Kipp Raboin promotes a team culture that breeds inclusiveness and empowerment.  Staff are encouraged to excel in their knowledge and experience by implementing training and opportunity for growth.  At TruStar success is measured by teamwork and our leaders are no strangers to applying this kind of coaching to our team.  Whether working in Operations, Real Estate or Consumer Lending, Marketing, Accounting, Loss Mitigation, IT, Audit, Training or Human Resources...TruStar is a team working to better the lives and experiences of our membership in every location.

"I don't want the "best" players... I need the "right" players.  You're looking for players whose team name on the front matters more than their own name on the back.  I look for these players to play hard, to play smart, and to represent their country."  -Herb Brooks
Kipp Raboin, President/CEO
TruStar Federal Credit Union