woman on phone

Phone Banking

Even in the digital age, your landline is a powerful tool. Use Member Connect to access your TruStar accounts any time you have a free minute or two.

FREE to all members by calling (218) 283-5555 or 1-800-887-4551 in the continental U.S.

Features:

  • Hear account balances
  • Listen to transaction history
  • Transfer funds between TruStar accounts

Account Balance: press 1

  • Savings Account: press 1
  • Checking Account: press 2
  • Loan Account: press 3

Account History: press 2

  • Savings: press 1
    • Last 5 Transactions: press 1
    • Deposits: press 2
    • Withdrawals: press 3
    • ATM Transactions: press 4
    • Date: press 5
    • Amount: press 6
    • All Transactions: press 7
  • Checking: press 2
    • Last 5 Transactions: press 1
    • Check Number: press 2
    • Deposits: press 3
    • Withdrawals: press 4
    • ATM Transactions: press 5
    • Date: press 6
    • Amount: press 7
    • All Transactions: press 8
  • Loan: press 3
    • Date: press 1
    • Amount: press 2
    • Payments: press 3
    • Advances: press 4
    • Last 5 Transactions: press 5
    • All Transactions: press 6

Funds Transfer Activity: press 3

  • Transfer Funds Now: press 1
  • Schedule a Transfer: press 2
  • Hear Existing Transfer: press 3
  • Delete Existing Transfer: press 4

Share or Loan Withdrawal: press 4

  • Savings Account: press 1
  • Checking Account: press 2
  • Loan Account: Press 3

Card Services: press 5

  • Activate a Card: press 1
  • Deactivate a Card: press 2


Account Management: press 6

  • Stop Pay Activities: press 1
  • Stop a Payment: press 1
  • Stop a Payment Inquiry: press 2
  • Change Your PIN: press 2

Additional Options

  • Repeat an Option: press #
  • Previous Menu: press *
  • Main Menu: press 3*